Electric scooter - Feelspeeds

Frequent questions

What are the terms and conditions for reimbursement?

If the product is in the condition indicated on the return policy page , your money will be refunded after we inspect the product.  

The refund may take up to 14 business days to reach your bank account (after product inspection).

We will send you an email informing you that the inspection has been completed.

How long will it take for my order to arrive?

Delivery typically takes 7-15 business days after shipping, but may take longer due to factors beyond our control. More information can be found on the  shipping and delivery page.

What payment options do I have?

Payments are made by credit card, the store complies with industry security standards established by the major credit card companies (American Express, Discover, JCB, MasterCard and Visa) to protect buyers from theft of credit card information. cardholders. We also accept payments by PayPal.

We also want to indicate that the price of the product is in Swiss Francs.

What are the delivery costs?

Delivery costs are completely free for the countries that can be selected on our website.

If you are interested in placing an order and your country is not listed on the shipping list, please do not hesitate to contact us. We will be happy to discuss shipping options and, if possible, offer you a fair and reasonable rate.

Do you charge customs on international shipments?

At feelspeeds we know how frustrating it can be to have to pay additional customs fees when receiving your purchases. However, it is important to note that customs laws and regulations vary around the world and can be unpredictable.

Although we cannot guarantee that customs charges will not apply to your order, we strive to provide our customers with the best shopping experience possible. We do everything possible to avoid problems at customs and ensure that your package reaches you quickly and without problems but we are not responsible for rejected, detained packages or extra payments by customs.

We recommend that you contact the customs office to understand what regulations and restrictions may apply to the items you are ordering. Local customs agents may delay your order or refuse delivery in accordance with local laws.

We have more information on our shipping and delivery page.

Copyricht 2023. Producida por Feel Speeds.

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