Return policy
- If the product you received is damaged or does not meet your expectations, please contact our customer service within 14 days from the date you received the product.
- To process a return, we will need proof of purchase (such as a receipt or invoice) and a detailed description of the problem. Once we have received and evaluated the returned product, a full refund will be issued.
- Please note that the product must be returned in its original condition, with all accessories included, and in its original packaging. If the product is not returned in its original condition, the refund may be partial or not issued.
- Return shipping costs will be borne by the buyer, except in cases where a defective or damaged product has been received.
- Refunds will be issued to the original payment method used for the purchase.
- Refunds will be processed within 10 business days of receipt of the returned product.
- Returns will not be accepted after 14 days from the date you receive the product.
- Personalized Products: Returns on personalized products will not be accepted unless the product is defective or damaged upon receipt.
- Used Products: Returns will not be accepted on products that have been used or assembled, unless they are defective or damaged at the time of receipt.
- Products under warranty: If a product is within the warranty period, please contact our customer service for information about the warranty process.
- Order Cancellations: If you wish to cancel an order, please contact our customer service as soon as possible. If the order has already been shipped, cancellations will not be accepted.
- Shipping: We promise to ship your order in the shortest time possible and through the most reliable courier services. Shipping and delivery times may vary depending on shipping location and destination.
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Copyricht 2023. Producida por Feel Speeds.